Reference

Terms and Conditions That Govern Your 299apps Account

These terms set out exactly what you agree to when you open and use your 299apps account — covering deposits, withdrawals, account conduct, and eligibility.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount conduct standardsJurisdiction-dependent access
299apps Terms and Conditions That Govern Your 299apps Account
TERMS CONTACT PATHS

Reach Us With Any Terms-Related Question

If any clause in these terms is unclear or you need to raise a dispute about your account, our support team is the right first stop. We handle term-related queries through live chat, email, and our in-app messaging channel — use whichever is fastest for you. For wallet-specific transaction disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you contact us.

Live Chat Open the chat widget inside your account dashboard to reach the support team directly for term clarifications or account conduct questions.
Email Support Send detailed term-related queries or formal dispute requests to our support email address listed in your account settings under Contact Us.
In-App Messaging Use the message centre inside the 299apps mobile interface to attach transaction screenshots when raising a bKash, Nagad, or Rocket payment dispute.
HOW WE ENFORCE THESE TERMS

Account Security, Conduct Rules, and How We Handle Breaches

Our terms are not decorative — they define how every account on this platform operates. We apply them consistently, from wallet verification steps on first withdrawal to account suspension decisions. If you have a concern about how a term was applied to your account, our review process is open to you.

Account Verification

We verify your identity before processing your first withdrawal. This step protects your account from unauthorised access and keeps your bKash or Nagad wallet details secure.

Payment Conduct Rules

Deposits and withdrawals via bKash, Nagad, and Rocket must come from an account registered in your own name. Third-party wallet use is a breach of these terms and may result in account suspension.

Term Update Notification

When we revise these terms, the updated version replaces all previous versions on this page. Your continued account use after the update date constitutes acceptance of the new terms.

Dispute Resolution Path

Raise any term-related dispute through live chat or email first. We aim to acknowledge disputes and provide a written response outlining next steps within a reasonable timeframe.

Common Questions About the 299apps Terms and Conditions

These are the questions we see most often around account terms, eligibility, and payment rules. If your question is not covered here, our support team can address it directly.

Eligibility to use 299apps depends on your local law and eligible region. We do not determine legality on your behalf — confirm access is permitted in your area before using the account.

No. Our terms require that all deposits and withdrawals come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account is a breach and may result in suspension.

We post the revised terms on this page. Continuing to use your account after that date means you accept the updated terms. We recommend checking this page periodically if you have an active account.

Contact support through live chat or email and explain the specific clause you believe was misapplied. Have your account details and any relevant transaction references ready when you reach out.

The withdrawal conditions in these terms apply to all wallet methods, including Rocket. Your Rocket account must also comply with that wallet provider's own terms alongside ours.

If your account is suspended for a breach of these terms, our support team will explain the review process. Any legitimate balance is addressed through that review before a final account decision is made.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.